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BSB30415 Certificate III Business Administration

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.

Career Outcomes

Accounts Receivable Clerk
Accounts Payable Clerk
Clerk Data Entry Operator
Junior Personal Assistant
Office Administration Assistant
Word Processing Operator

Course Interested

Course Query

No licensing, legislative or certification requirements apply to this Certificate III in Individual Support Ageing at the time of publication. However, all students will be required to have a working with vulnerable people and police check before commencing work placement.

  • Good understanding of English
  • School certificate or equivalent (Grade 10)
  • 18 years of age
  • Must have a valid USI
  • Reading and Writing Skills (L)
  • Oral Communication skills (L)
  • Numeracy and Mathematics skills (N)

Total Number of units = 13

Core Units = 2
Elective Units = 11
7 elective units must be chosen from Group A
4 elective units can be from either group A or B or any endorsed Training Package at the same qualification level

BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others

Elective Units

Group A

BSBITU304 Produce spreadsheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBWRT301 Write simple documents
BSBFIA303 Process accounts payable and receivable
BSBITU303 Design and produce text documents
BSBFIA304 Maintain a general ledger

Group B
BSBPRO301 Recommend products and services
BSBADM311 Maintain business resources
BSBDIV301 Work effectively with diversity
BSBWOR301 Organise personal work priorities and development

All students must complete a minimum of 120 hours of work experience in a regulated aged care facility to be deemed competent for Certificate III in Individual Support Ageing.

  • Face to face (Sydney Only)
  • Online / Distance education
  • Combination of face to face and distance education (Sydney Only)

Duration is dependent on training delivery mode and individual experience. For those with no experience the course will take anywhere between 1 to 2 years to complete.


Subsidised government funding may be available for eligible students under the following initiatives

  • ACT Skilled Capital
  • ACT User Choice Traineeships
  • NSW Smart and Skilled Traineeship

Please see our funding page or contact us for more details.

Well written and easy to follow resources via an online e-learning platform
Trainers who care very much about your studies and about you!

After achieving the BSB30415 Certificate III in Business Administration, participants may undertake the BSB40515 Certificate IV in Business Administration, a qualification for those who work in a range of business environments and who contribute their technical skills and knowledge to supporting the work of a team, or a range of other Certificate IV qualifications.

Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.

Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations

The course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments / projects.

A summary of the employability skills developed through this qualification can be viewed at

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